1: Which payment methods are supported by RentAFreelancer.
Ans: PayPal & Creditcards are supported.
2: What should I do, if a buyer gets work done from me and doesn’t pay me.
Ans: You can contact us at firstname.lastname@example.org and we will review your case and get you paid if you have been gamed by a buyer.
3: What should I do, if a seller doesn’t complete my work.
Ans: You can cancel the order and look for another good seller to complete your work.
4: Can I as a buyer ask for revisions if I’m not satisfied with the end product.
Ans: Yes you can definitely ask for revisions.
5: Are my private details and payment information secure?
Ans: Yes your private details and payment information are encrypted and are absolutely safe & private.
6: Can I pay the seller directly?
Ans: No you must always use Rent A Freelancer to pay a seller and if such a request is made to you by a seller, please report it to us.
7: Can I withdraw money from my Rent A Freelancer account?
Ans: Yes you can withdraw the money if you have a seller account and have earned money VIA the RentAFreelancer platform but minmum withdraw limit is $20.
8: How do I reset my password?
Ans: You can reset your password using the following link: https://www.rentafreelancer.com/forgot-password
9: How can I close my account?
Ans: You can close your account by contacting the support team using the following link: email@example.com.
10: How much time it takes me to withdraw the payment of an order that, I’ve completed.
Ans: The buyer has 5 days to mark your order as complete if we receive no response from the buyer the order will be automatically marked as complete after the 2 days deadline and you will receive your funds.
11: Is there any withdrawal fee from RentAFreelancer end.
Ans: No we don’t charge any withdraw fee.
12: What is the fee that RentAFreelancer charges on each order.
Ans: We take 10% from each order from the buyer and 10% from the seller.